International Patient Guide

As a visitor to Singapore, you may not be familiar with how to get around. Our service staff will be happy to make your transport arrangements for you so that you can be sure you get to all your appointments on time.

Flight Arrangements and Extensions

Should your treatment take longer than expected, we will assist you in altering your flight arrangements and the extension of your visa, if required.

Airport Transfer Services by Ambulance / Limousine

Upon request, our central patient assistance centre staff can arrange for transport from the airport to the hospital or your hotel via an ambulance or limousine.

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Besides meeting your medical needs, we also offer a range of services to make your stay in Singapore a pleasant one.

Language Interpretation Assistance

Understanding the communication needs of our patients who come from all over the world, our central patient assistance centre staff can arrange for interpreters and translation services for a number of languages.

Special Food and Beverage / Religious Arrangements

If you are on a special diet or would like a spiritual care provider of your religion, do inform us and we will make the necessary arrangements.

Local Sightseeing Tour Arrangements

If you are up for sightseeing while you are in Singapore, take some time to explore what the city has to offer. Our service staff will be glad to arrange local sightseeing tours and suggest places of interest that you may visit during your stay here.

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Visa Application and Extension

You will be required to obtain a valid visa prior to your visit to Singapore. For more details on the list of countries that require a visa to enter Singapore, kindly visit the Immigration and Checkpoint Authority (ICA) website.

Short-Term Visit Pass Extension

The central patient assistance centre will assist you in extending your short-term visit pass if your treatment takes longer than anticipated.

We will require the passports of the patient and accompanying visitors in addition to the following:

• Application form for a visit pass (forms)
• Application for extension of stay on medical grounds (forms)

Please submit the completed documents to us in person at least 1 week before the expiration date stated on your visit pass.

The visit pass extension is subject to ICA approval and administrative charges may apply.

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