Parkway Hospitals Patient Guide

International Patient Guide

  • Overview

    • The Central Patient Assistance Centre (CPAC) was set up to provide a one-stop service for local and international patients looking for specialists' expertise, personalised patient care and cutting edge technology at Parkway Hospitals, Singapore.

      Our committed and experienced CPAC staff are professionally trained to provide dedicated care and comfort, and to attend to the special needs of patients before, during, and, if necessary, after their visit. They are also able to provide advice on the estimated cost of treatments and procedures at our hospitals.

      24-hour appointment helpline: +65 6735 5000

      Make an Appointment/Enquiry

  • Medical Arrangements

    • Parkway Hospitals, Singapore offers a wide range of specialist medical services, both outpatient and inpatient. According to your medical conditions and needs, we will recommend and schedule medical appointments for you with the appropriate specialists and make all the necessary arrangements for your visit.

      Doctor Referrals and Appointments

      We are here to help, whether you have a preferred primary care physician or require specialty care for a specific medical condition.

      Make an Appointment/Enquiry

      Air Evacuation and Repatriation (Worldwide)

      We provide arrangements for smooth and safe medical evacuation and repatriation for all our patients wherever they are.

      Please contact our evacuation hotline for more information.

      Evacuation hotline: +65 9820 6833

  • Transport Arrangements

    As a visitor to Singapore, you may not be familiar with how to get around. Our central patient assistance centre staff will be happy to make your transport arrangements for you so that you can be sure you get to all your appointments on time.

    Flight Arrangements and Extensions

    Should your treatment take longer than expected, we will assist you in altering your flight arrangements and the extension of your visa, if required.

    Airport Transfer Services by Ambulance / Limousine

    Upon request, our central patient assistance centre staff can arrange for transport from the airport to the hospital or your hotel via an ambulance or limousine.

    Make an Appointment/Enquiry

  • Special Arrangements

    Besides meeting your medical needs, we also offer a range of services to make your stay in Singapore a pleasant one.

    Language Interpretation Assistance

    Understanding the communication needs of our patients who come from all over the world, our central patient assistance centre staff can arrange for interpreters and translation services for a number of languages.

    Special Food and Beverage / Religious Arrangements

    If you are on a special diet or would like a spiritual care provider of your religion, do inform us and we will make the necessary arrangements.

    Local Sightseeing Tours Arrangements

    If you are up for sightseeing while you are in Singapore, take some time to explore what the city has to offer. Our central patient assistance centre staff will be glad to arrange local sightseeing tours and suggest places of interest that you may visit during your stay here.

    Make an Appointment/Enquiry

  • Visa Application and Extension

    Visa Application and Extension

    You will be required to obtain a valid visa prior to your visit to Singapore. For more details on the list of countries that require a visa to enter Singapore, kindly visit the Immigration and Checkpoint Authority (ICA) website.

    Short-Term Visit Pass Extension

    The central patient assistance centre will assist you in extending your short-term visit pass if your treatment takes longer than anticipated.

    We will require the passports of the patient and accompanying visitors in addition to the following:

    • Application form for a visit pass (form IMM 14)
    • Application for extension of stay on medical ground (form V75)

    Please submit the completed documents to us in person at least one week before the expiration date stated on your visit pass.

    The visit pass extension is subject to ICA approval and administrative charges may apply.

    Make an Appointment/Enquiry