Q&A about COVID-19

What is COVID-19?

COVID-19 is an infectious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). It is highly pathogenic (causes illness), virulent (has harmful effects) and spreads very quickly. The first reports of the disease were reported from Wuhan city, China.

Learn more about the coronavirus from Dr Leong Hoe Nam, infectious disease specialist at Mount Elizabeth Hospital.

What are the symptoms of COVID-19?

Commonly reported symptoms in COVID-19 patients include fever, cough, sore throat, and shortness of breath. Other symptoms may include muscle aches, abdominal pain, and loss of smell.

If you are experiencing any of these symptoms, however mildly, you are strongly advised to stay home, monitor your condition, and see a doctor if your condition gets worse.

Singaporeans and permanent residents can visit their nearest Public Health Preparedness Clinic (PHPC) clinics for a doctor’s consultation. These general practitioner (GP) clinics, which have been activated by the Ministry of Health to better detect and manage COVID-19 infections, include Parkway Shenton’s clinics and will provide investigation and subsidised treatments for individuals with respiratory illnesses.

You can also use the Singapore COVID-19 Symptom Checker for suggestions on care options based on symptoms, age, and recent travel and contact history.

What is the situation of COVID-19 in Singapore?

For the latest updates on the current COVID-19 situation in Singapore, please visit the official Ministry of Health website.

What is the meaning of a PCR test?

There are currently two ways to test for COVID-19 – a diagnostic test and an antibody test. In a diagnostic test, also known as a molecular polymerase chain reaction (PCR) test, samples of cells and fluids from the nose or throat are often collected using a nasal swab, before the samples are processed by a machine that detects the virus’s genetic material.

Learn more about how COVID-19 testing is done.

Can I visit your hospitals to do a pre-departure PCR test?

Travellers who are required to take the pre-departure COVID-19 polymerase chain reaction (PCR) swab test can do so at selected clinics by Parkway Shenton in Singapore. To make an appointment, please call +65 6812 3391 or WhatsApp +65 8198 7777.

Can I get tested for COVID-19 at your hospitals?

From 1 December 2020, individuals requiring a COVID-19 PCR swab test, regardless of the need for travel, can arrange to get tested at selected clinics at Parkway Shenton in Singapore, without the need for government approval.

Is the walk-in A&E clinic open for regular non-COVID-19 patients?

Yes, our 24-hour A&E clinics remain open to all patients requiring urgent medical attention.

Is the hospital safe to visit now?

At Parkway Hospitals, your health and safety is our utmost priority, and we are reviewing our protocols by the day to respond to the evolving COVID-19 situation. Learn more about our safety measures.